SAP is announcing the availability of two out of three cloud-based initiatives that were launched by Google and SAP last year. These include a cloud application, SnapEdge Live Chat that was developed on the Google App Engine and integrated into Business ByDesign. Live Chat is available on the SAP store. ByD also got Android Support as SAP also released its player for Android-based devices on the Android app Store. The cloud-based application also had mobile functionality for iOS devices, Blackberry and Windows phones.

Exact ended 2011 with a 5.5-percent drop in revenue because of the company’s closure of operations in several countries last year and divestment of its Sligo subsidiary in 2010. Net profit dropped to about $19.3 million, off by 55.7 percent from 2010. The bottom line was impacted by an impairment charge of about $24 million for its Longview operations.

Fishbowl Inventory has debuted a web-based CRM product, the Pipeline Contact Manager. The Salt Lake City, Utah-based software publisher says the product is available at pre-release pricing for a limited time. Pipeline is integrated with Fishbowl Inventory 2012. Pipeline features include lead tracking, task and opportunity tracking and custom fields.