News and Analysis

News and Analysis (15703)

SUGARCRM SHOWING NEW VERSION

SugarCRMSugarCRM is debuting the next version of its open source CRM application this week. The preview is being made at the Gartner Symposium/ITxpo. Sugar bills the system as "user empowerment-focused vision for next-generation CRM". However that gets defined, the new features include advanced social capabilities.

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DELTEK LISTS AWARDS FINALISTS

DeltekDeltek has named two members of its channels as finalists for the Best Partner Project Award. The award recognizes a VAR and a customer who have delivered what the software company views as game-changing implementation. The finalists are Levick Strategic Communications and its reseller partner, Acuity Business Solutions, and Aercoustics Engineering Limited, and its VAR, Kennedy Vomberg.

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CEO QURESHI LEAVES EPICOR

Joseph Cowan, EpicorPervez Qureshi, CEO of Epicor, has left the company to pursue the legendary new opportunities. There was no hint of an impending change until this week's announcement that Qureshi has been replaced as CEO and president by Joseph L. Cowan.  The reaction of my one-person sample of the reseller channel was probably shared by others. "Wow."

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SAGE CHANNEL DIRECTOR GONE

Joe Carroll, former Sage channel directorJoe Carroll, senior director of channel management, has left the job he held at Sage North America from April 2012 through last month. His LinkedIn page showed his career there ended after what he described as working with "the largest partner organizations to set and achieve growth goals for Sage products."

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NAVIGATOR TOP SAP CLOUD VAR (3)

Grant Fraser, Navigator Business Solutions Navigator Business Solutions has been named SAP’s top cloud reseller based on 2012 sales. The Pleasant Grove, Utah-based VAR was officially given the SAP North America Partner Excellence Award 2013: Top Channel Partner - Cloud Solutions. Owner Grant Fraser said the company was successful with both sales of Business ByDesign and Business One OnDemand, which was introduced during the summer.

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NAVIGATOR TOP SAP CLOUD VAR (2)

Grant Fraser, Navigator Business Solutions Navigator Business Solutions has been named SAP’s top cloud reseller based on 2012 sales. The Pleasant Grove, Utah-based VAR was officially given the SAP North America Partner Excellence Award 2013: Top Channel Partner - Cloud Solutions. Owner Grant Fraser said the company was successful with both sales of Business ByDesign and Business One OnDemand, which was introduced during the summer.

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COLUMBUS BUYS OUT NORWAY INVESTORS

columbus logoColumbus, the Dynamics reseller based in Copenhagen, Denmark, has purchased the interest of minority shareholders in Columbus Norway. The parent now owns 100 percent of the subsidiary. Terms were not disclosed and the company did not disclose the size of the holdings of those investors. Columbus said the deal would not impact revenue and earnings for 2013. By itself, this brief statement is not that significant.

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MILLER: NET@WORK DIDN'T SCALE BACK

Tiom Miller, Net@WorkThe last issue reported that Net@Work had scaled back its partner program because the company is focusing recruitment on the East Coast and Upper Midwest. But Tom Miller, leader of the VAR's Channel Partner group, said Net@Work has not scaled back. I guess scaling back is in the eye of the beholder. In my view, when a company had planned a national program and now it is only in two regions, well.

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GODADDY BOUGHT INVOICING APP

GoDaddyGoDaddy, known for its web platform business, has acquired online company Ronin, which made invoicing applications. This deal was done in April but not announced until this month. Terms were not disclosed. GoDaddy has integrated the invoicing functions with the feature set acquired last year with the purchase of Outright.com. Together, the products are part of GoDaddy Online Bookkeeping.

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SAGE INTROS CRM 2013

sageSage North America has introduced Sage CRM 2013, which now has social, collaboration and mobile tools. Among those tools is Sage CRM Builder, a drag-and-drop tool that can be used to manage any area of the business. The mobile suite includes Sage CRM Sales Lite for iPhone and Sage CRM Sales Tracker for Windows. Facebook has been added to its social capabilities and enables collaboration via social-style features powered by Yammer.

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