Onyx CRM, a web-based system, has full-featured contact management capabilities for iPhones and iPads with the release of version 7.3. The new capabilities enable customers to view and edit lists of incidents and tasks for specific customers, enter and edit notes, and view pertinent customer product information.

Epicor has introduced the Epicor System Backup & Recovery system, a turnkey product that includes installation, configuration, monitoring and emergency response. The Epicor system provides continuous backup in real-time to the Epicor data center with access provided to system and critical data within two to four hours, depending on number of users and other various factors.

NetSuite paid $318,000 in marketing fees to Oracle related to the recent Oracle OpenWorld conference. That conference was one at which NetSuite CEO Zach Nelson spoke about joint plans of NetSuite and Oracle for reaching two-tier installations. The information is in the form 10-Q filed regarding NetSuite’s third quarter ended September 30.

John Chen, CEO of Sybase, has left his position after staying on to aid it in its integration into SAP. Chen had been with Sybase since August 1997 when he joined as chief operating officer and served as Co-CEO from February through November 1998 and had held the CEP position since then.  Before that, Chen was CEO of the Open Enterprise Consulting Division of Siemens Nixdorf from 1995 through 1997