News and Analysis

News and Analysis (15707)

SMITH: INTUIT OUTAGES "A COMEDY OF ERRORS"

Brad SmithThe computer system outages that hit Intuit during the summer stemmed for a series of human errors, CEO Brad Smith told attendees this week at the annual Intuit Investors Day. "If I walked you through all the things that happened, it would be a very disappointing comedy of errors."  The most serious outage started on June 15, lasted more than 24 hours and knocked out most Intuit online applications including credit card and payroll processing and the ability to make tax deposits. It put many small businesses out of operation for the interim. On July 20 and most of July 21, a commercial power outage knocked out QuickBase, Intuit's online development platform, and the Accountant's Copy File Transfer System. Read more...

BLYTHECO BUYS SFA TECHNOLOGY

Sage reseller Blytheco has acquired SFA Technology, a Denver-based CRM reseller which markets Sage SalesLogic. The company will relocate to Blytheco’s Denver office with SFA principal Patrick Cherry joining the Blytheco staff.

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DELTEK NAMES MARKETING OFFICER

Kevin IaquintoDeltek has named Kevin Iaquinto as chief marketing officer, reporting directly to Kevin Parker, CEO of the Herndon, Va.-based software company. He most recently served as SVP of global marketing for Software AG for three years, where he managed efforts in more than 70 countries. Before the Software AG gig, he was VP of corporate marketing for webMethods for two years. Iaquinto replaced William Clark, who was EVP and chief marketing officer with Deltek for almost five years. He left in August and is now SVP and chief marketing officer, a newly created position, at Savi Technology, a Lockheed Martin company. Read more...

CYMA REFOCUSING ON HR/PAYROLL

Cyma logoCyma Systems, which has been in the accounting software business for more than 30 years, has reached an agreement under which Cyma is reselling the BizNet Excel Business Information Suite. The press release announcing the deal noted that it was "is a significant step in CYMA's drive to change its corporate focus and redefine the company's brand." Read more...

SAAS TAKING OFF BUT….

For all the talk of Internet-based financials starting to catch on, there's evidence that the category is still new for many. Members of the Information Technology Alliance who were hoping for a presentation on VAR experiences with SaaS products couldn’t find any traditional VARs among the membership who had experience selling the cloud. This week, NetSuite CFO Ron Gill told an audience at the Deutsche Bank Technology Conference that "We do still spend a portion of the sales cycle talking about SaaS" and he quickly noted that "Nobody makes an RFP for CRM without mentioning SAS, that’s not true for ERP." Read more...

NETSUITE SIGNS VARS

There’s a contest going on to announce VAR signings and VAR and customer defections. This time NetSuite put out its PR about enlistments. Among the first two mentioned, one is very important and the other is an organization that was more visible a few years ago. In the very important range is Fargo, N.D.-based Eide Bailly, which seems a counter to Intacct’s signing LarsonAllen last year. NetSuite said the firm is a long-time Sage reseller, but there's no evidence of that on its Web site. Read more...

SAP OUTLINES MOBILE VIEW

Vishal SikkaHere’s a measure of the speed at which mobile is sweeping through the market and the potential SAP sees. At this week’s Deutsche Bank Technology Conference, chief technology officer Vishal Sikka noted "Last week, at a trade show, in Germany there were 32 iPad-like devices on display. There is really a fundamental shift." Not surprisingly, he noted the mobile platform was the reason SAP acquired Sybase, not a secret but this was the most direct statement made yet. Sikka elaborated that the SAP platform will be open to all.

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ACCPAC 6.O ENTERS BETA 2

Accpac 6.0, an eagerly awaited release, has entered phase 2 of beta testing with the official release expected in December. The Sage North America website has a page for those interested in participating. Beta participants receive a 1.5 Tier Credit on the first three New Customer Sales within three months of the product release and those in beta and controlled release get double tier credit within the same three-month window. Read more...

NETSUITE RAISES PRICES

Ron GillNetSuite has raised list prices on its Internet-based products for new customers. The move was noted by CFO Ron Gill at a presentation this week at the Deutsche Bank Technology Conference. Gill was unable to provide the average price increase and the company hasn't responded to my inquiry about the amount. However, it's interesting to have prices raised since Gill also told the audience that the price of most deals is negotiated company by company.

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DSD NAMES OVERALL SALES MANAGER

San Diego-based DSD Business Systems, a Sage reseller, has created the position of chief solutions officer to manage inside and outside software sales and professional services. Stepping into that role is April Holman, who has been serving as chief consulting officer. The company also is adding three sales and administration positions at its headquarters. Holman joined DSD as VP of sales and marketing in 2000. Before that, she owned and operated a Peachtree support center and an accounting firm.

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