News and Analysis

News and Analysis (15701)

SAGE CBCs: A CHANGED ROLE

Ron McMurtie, SageSage announced its plans for its Customer Business Centers in June 2015 with two opening that year. At that time, it called for more centers to open in 2016 to revolutionize the way it supported and serviced customers—none did. Things appear to have changed since then.

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INTUIT TO SUPPORT MULTIPLE CRMS

 Sasan Goodarzi, IntuitIntuit has decided to support multiple CRM packages for QuickBooks Online. The company had previously integrated with a limited number of CRM titles, Sasan Goodarzi, Intuit's EVP of small business, said at this week’s Stifel 2017 Technology, Internet & Media Conference.  Read more...

TRIBRIDGE TOP DYNAMICS INDUSTRY VAR

Tony DiBenedetto, TribridgeTribridge has been named as Microsoft's Small and Midmarket Cloud Solutions Partner of the Year. The Tampa, Fla.-based Dynamics and NetSuite reseller, was previously, Dynamics VAR of the year in 2015, and is headed by CEO Tony DiBenedetto.

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PRIVATE EQUITY GROUP BUYING SAGE PAYMENTS

Stephen Kelly at Sage SummiPrivate equity firm GTCR has agreed to buy Sage Payment Solutions for $260 million, a business that generates $150 million in annual revenue in North America. The deal is expected to close in the third quarter. Based in the United Kingdom, GTCR says it has committed up to $350 million of equity capital to the SPS platform.

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RANDOM THOUGHTS: KATHY GRIFFIN

Kathy GriffinThe first self-driving car has been pulled over for drunk driving. "Honest officer, I only had a couple of quarts of 40-weight. Hey why is that center line moving back and forth." ... Self-driving vehicles will also fundamentally change the way police patrol.

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XERO'S STEWART TAKES OVER SMALL BIZ

Tony Stewart, XeroChief data officer Tony Stewart is taking over leadership of Xero's small business products. The change was made as Xero announced Duncan Ritchie chief product and platform officer, his taking a sabbatical starting this month. Ritchie, who joined the New Zealand-based cloud company six years ago, will evaluate new roles within Xero later this year. The company said Ritchie led the recently completed platform migration to Amazon Web Services.

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TIW SAYS ALERE MORE THAN ERP

Rod Hatcher, TIW Corp.Alere has become more than an ERP package, according to Rod Hatcher, president of the TIW Corp., which markets the suite. Hatcher made the comments in discussing the roll out of a new TIW website.

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EPICOR RETOOLS PROPHET 21

Celia Fleischaker, EpicorEpicor has issued a new version Prophet 21 in a major rewrite of the ERP package for the distribution industry. Available this month, the new product is web-enabled. Epicor said it retained the workflow and core features of the prior version.

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QAD SUBS, LICENSES UP

Karl Lopker, QADQAD held to one industry pattern, but broke another as both subscription and license revenue rose by 33 percent for the first quarter ended April 30. The Santa Barbara, Calif.-based software vendor cut its loss to $2.6 million for the most recently quarter, down 8.6 percent from $2.8 million year earlier.

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WARAWA TAKES OVER SAGE CHANNEL

Jennifer Warawa, SageJennifer Warawa has become EVP of partners, accountants, and alliances as Sage shuffled people and executive titles this week. She takes over a position previously held by Alan Laing, who has become managing director for the United Kingdom and Ireland.

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