News and Analysis

News and Analysis (15628)

TRIBRIDGE PARTNERS IN GOV BIZ

Tampa-based Tribridge has partnered with ISC to provide a 311 government call center application for ISC's HeyGov product and Dynamics CRM. The call center offers web-based citizen service portal, mobile apps and telephony integration. Tribridge's contributions include customizable citizen request screens, the addition of pre-packaged call scripts, telephony connectors, a robust knowledge base, connectors to social networking sites, and dashboard analytics. Read more...

DELTEK AND THE CHANNEL?

Kevin ParkerThe recent death of Sean Hickey, the VP of sales at Deltek, had me thinking more about that company and its relationship to the channel. Hickey, you may remember, had taken over Taylor Macdonald's job after he left at the end of 2008. Since then, the channel has shrunk as stronger VARs have taken over the business of other channel members. But it's the acquisition of Maconomy that has my focus and Maconomy is clearly the hot ticket at Deltek and it's a direct sales organization.

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EXACT OFFERS MANAGED SERVICES

Exact logoExact has begun providing Exact Managed Services, an IT management service for its customers’ information systems managers and experts. The vendor is offering automated monitoring and maintenance, basic remediation of common IT problems, application-specific data validation and regularly scheduled IT services to keep Exact customers’ solutions optimized.

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SAP, MICROSOFT BOOST CONNECTIONS

SAP logoSAP and Microsoft have announced plans to improve integration between SAP software and Microsoft virtualization and cloud computing technologies. That included making SAP's making its software "more easily consumed and extended by .NET developers, simplifying the overall application development process." That is supposed to result in shorter development cycles, lower costs and openness into applications. Read more...

SYSPRO SIGNS DYNAMICS RESELLER

This may combine two things no one has seen, at least not in a long time. One is that Syspro has signed a Dynamics reseller, in this case New York-based Dataccount. The other is that the vendor issued a press release about the enlistment. Syspro has picked up some bigger people, well, bigger meaning on the Bob Scott's Top 100 VAR list, but these were Sage VARs.

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NETSUITE TO THE ENTERPRISE

NetSuite logoNetSuite, which loaded up on announcements at this week’s SuiteWorld Conference, has continued with its migration up market with the introduction of NetSuite Unlimited for enterprise-sized organizations.

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SUITEWORLD: THE BODY COUNT

There are few better ways of measuring the impact of NetSuite in the market than the number of press and analysts attending SuiteWorld in San Francisco.  Officially, there were 80 which puts it in the same ballpark as the attendance from this estate as attended Microsoft’s Convergence confab. (I’m officially admitting analysts into the fourth estate to make this analogy fly.)  Read more...

DELTEK EXEC DIES

Sean HickeySean M. Hickey, who served as VP of sales for Deltek, died last week at his home in Melrose, Mass.  Hickey, 41 years old, joined Deltek in 1998 after that software vendor acquired Harper and Shuman where he was regional sales manager. Hickey took over the position vacated by Taylor Macdonald who left Deltek at the end of 2008.

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NETSUITE GOING BIG IN CHANNEL

With NetSuite having signed Accenture and RSM McGladrZach Nelsoney in its channel, the logical thought was what other major players might its sign for its program. With the price of OneWorld up around $100,000 and now the addition of NetSuite Unlimited, the thought occurred that there ought to be a lot of consulting services around the upper end of the company’s product line. It wasn’t hard to surmise that other big fish might be enticed into the NetSuite pond. With the crowd flowing by, it was a little hard to spot but there were representatives of PriceWaterhouseCoopers, Deloitte and KMPG present with badges bearing the name “Guest.”

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AVALARA DOES OPEN SYSTEMS

Avalara logoAvalara continues to develop links to financial applications and Open Systems has become the latest vendor for whom the sales-and-use tax vendor has developed an integration with its AvaTax product. Avalara is starting with a link to Open System’s Traverse Accounting line and will follow with a connection to the company’s Open Systems Accounting Software. As with all the links developed for AvaTax, this means the sales-and-use tax engine can scour the universe for rate changes and handle calculations.

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