A recent PR pitch sounded more promising that it is apparently is in talking about  SAP's Business ByDesign. The approach starts out talking about the woe-beset package being put in the midmarket "where it is bound to thrive." It also talks about driving partner sales and its end-to-end enablement program that will provide a more "personalized approach to answering partner queries." This, it turns out, is a new portal that will provide a place for channel members to reach SAP experts and get questions answered.