The company is owned by president Rick Rusch, a CPA and CITP, who has been operating it since January 1992. Complete has been a Sage PFW reseller, but that's a path with no future and it also carries Syspro, which has made some inroads among some very good channel companies. It's one of those cases where this is probably a win-win. Sage still has too many VARs and Complete needed something to replace PFW. Sage's product pruning has been beneficial to other companies. In the last two years, AccountMate has been picking up VARs from the sunsetting Sage Pro.