Estimated reading time: 0 minutes, 27 seconds
With what was described as its third service update in 18 months, Dynamics CRM Online got a big push this week in terms of features and promotion. Microsoft added free mobile access, enhanced data support and customizable views. It also offers customers switching from Salesforce.com or Oracle CRM On Demand use of the Dynamics product for free for six months. But wait, there's more.