Revenue reached $127.6 million, an increase of 10.4 percent from $115.6 million in last year's corresponding period. The bottom line was helped along both by the increased sales and by a $2-million decline in expenses. However, Gianoni, who took over the job in January, focused heavily on where he wants to go. He said the company is spending $8 million, split between sales force expansion and customer retention. He also wants the company to be better designed for Internet-based operation and that includes bringing product operations and customer support to the cloud. Blackbaud is spending $2.4 million for product optimization and that includes spending more on the fastest-growing products. Gianoni talked little about specific product plans but said the company would like to grow its payment business at rate faster than the rest of products. He also commented, "We don't yet sell a standalone payment solution. We would hope to have a standalone product to sell to net new customers."
